Our FAQ section answers the most common questions that our support team has received from our customers over the years. If you don’t find the answer to your specific question please contact us and we’ll be pleased to assist you.
What kind of materials are the products made of?
Our onesies are a blend of cotten and polyester. The designed are heat transfer vinyl that is pressed onto the onesie. Both completely safe for baby’s skin.
Where do I find my order/tracking number?
Once purchased you’ll receive a confirmation email with an order number. When your order ships you’ll also receive a shipping confirmation.
Is Kiddieco a secure site?
Yes, our site is verified and secure.
How can I stay updated on new products?
Check back with our site often and you can also follow us on facebook and twitter to keep track of our updates. Want to get emails on new products, promotions and updates? Sign up for our newsletter.
Do you ship to APO or FPO addresses?
Yes, we sure do!!
How accurate are the colors shown on the site in comparison to the skins in real life?
Due to the different color settings and color configuration on individuals computers the colors could differ from the original finish.
How do I cancel or change my order?
To inquire about cancellation or changes regarding your order contact firstname.lastname@example.org
How do I return an item that I purchased from your online store?
See our Returns & Exchanges policy
When can I expect my order to arrive?
Our products within 2-3 business days. After your order is placed and depending on the postal service selected the time and the country shipped the time of arrival can differ. Should you need it sooner, please email us at Support@Kiddieco.com
When is my credit card charged for my order?
As soon as you purchase your items your card will be charged